Product Recall
Alert consumers quickly, directly from packaging
Even with the right safeguards in place, issues can still occur. When they do, supply chain teams need a fast and controlled way to respond, particularly when affected products are already in market and consumer safety may be at risk.
Using GS1 Digital Links generated and managed by io.tt, teams can target a specific SKU and batch run, then display clear messaging and next steps to anybody scanning an affected product.
Reduce risk with clearer communication
When products need to be withdrawn, delays and unclear communication increase the risk. io.tt helps teams identify affected items using batch information reflected in the GS1 Digital Link, then present a clear message to anyone scanning that product.
Use the same code to take action
For teams already using io.tt to generate and manage GS1 Digital Links, this extends the role of the same on-pack code. Use it to communicate urgent updates, direct consumers to further guidance, and support next steps through an integrated contact form where needed.
Target affected batch runs
Define the affected SKU and batch number so messaging is shown only when a matching product is scanned.
GS1 Digital Links by io.tt
Use the same io.tt-managed code already printed on pack, with no need for a new code or packaging rework.
Clear consumer communication
Display a simple message with supporting information, next steps, and a way for consumers to get in touch where needed.